TRANSPORT

TRANSPORTATION PROTOCOL

*Please read/review/acknowledge this in its entirety that you: I.E. Your Company; Your Drivers: understand and will comply with our Transport Policy before scheduling an appointment and when picking up units from our facility:

TO REQUEST AN APPOINTMENT:
CLICK THE ‘BOOK APPOINTMENT' BUTTON

React Recovery LLC will require a Certificate of Insurance from the Transportation Company's Insurance Agency prior to entry for any Transport Company entering our lot & is required to be sent via email: reactrecoverylogistics@gmail.com when requesting an appointment.

Completion of a Site Entry Agreement Form, as well as listing React Recovery LLC as Additional Insured for each Transportation Company and providing us with a Certificate of Insurance via email PRIOR to any transportation appointment will be a requirement to transport from our facility.

Appointment is required & The Appointment Request Must be Confirmed. Do not show up without receiving a confirmation.

It is your responsibility to list a good contact number/email to send a confirmation to. If you do not receive a confirmation, it is your responsibility to contact our office via email the business day prior before 2pm via: reactrecoverylogistics@gmail.com to obtain a confirmation.

Rollback & Wrecker ONLY lot: ***Absolutely no trailers of any length***
Minimum 24 Hour Advance required with a confirmed appointment.

***All transport verification/qualification is done via our website: www.reactrecovery.net & is available to qualify and request an appointment 24/7 - the soonest transport availability will show on the website- If you need assistance, please advise via email.

***Qualification for Transportation is done by clicking "Book Appointment", then click: "Qualify VIN".

Parking at/ Blocking/Loading at ANY neighboring business is STRICTLY prohibited. I.E. Do not block/park/load at any neighboring business.

Do not park/load in/block the road; Show up at your appointed time and back onto the lot following all appropriate safety precautions, in order to safely load. Loading on the highway is PROHIBITED.

Appointment times are strict and to be followed. Failure to show up for your appointment time will result in the transporter having to reschedule. If you are a no call/no show or do not cancel your appointment the day prior, you may be subject to a restocking fee of $125.00 per unit, per occurrence.

An electronic Bill of Lading is required when scheduling an appointment. If you are unable to get the document to upload, please email it directly to: reactrecoverylogistics@gmail.com for review. We do not accept handwritten BOL's. Appointment request will not be confirmed until we are in receipt of this. We also must obtain a valid government issued photo ID of the driver picking up the unit(s)

Attention: Appointment Only-ALL units scheduled for a specific appointment date/time must be transported from our lot at the scheduled date/time. If all units cannot be taken at the scheduled date/time, a separate appointment date/time will need to be scheduled to transport the unit’s unable to be taken at the original appointment date/time, i.e., if 2 are scheduled for 10:00am appointment, those 2 MUST transport at 10:00am.

We do not assist in loading. No exceptions.

Our facility is Smoke-free. There is no public restroom. No phone calls permitted Bluetooth or handheld while maneuvering/loading on our lot for safety purposes.

FAILURE TO FOLLOW TRANSPORT PROTOCOL OR EXHIBITING HOSTILITY TO OUR STAFF OR CAUSING DAMAGE MAY RESULT IN YOUR COMPANY BEING PERMANENTLY BANNED FROM PICKING UP FROM OUR FACILITY IN THE FUTURE.

IF YOU ARE NEEDING FURTHER ASSISTANCE A REQUEST IN WRITING MUST SENT TO REACTRECOVERYLOGISTICS@GMAIL.COM.

TRANSPORT CORRESPONDENCE WILL ONLY BE HANDLED IN WRITING VIA EMAIL IF THE APPOINTMENT IS NOT SET UP VIA WWW.REACTRECOVERYTN.NET.